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Wednesday, February 24, 2010

Lovely Note From A Soon-To-Be Customer

Got this in my LampworkEtc.com inbox this morning...brought tears to my eyes! I can't wait to help her! This is exactly the type of customer communication that I was talking about in my last post! Tell me what your needs are. I really want to enable you to have all of the tools and glass you need to create your masterpieces, without breaking the bank. Read on....

"What you are doing sounds great. I am a very small individual trying to get started. I crave making beads, I dream beads...lol so I am in it for the long haul. We are a low income family on a fixed income and sometimes I cannot even buy on sale. Knowing you care enough to try and help people makes me want to do business with you. I will help you out when I get things gathered up for another for another purchase.

Working with a person directly means alot to me and if you take the time to deal with me I would so much appreciate it. One on one service is something nearly forgotten. So I am looking forward to getting to know you better.

I hope your business takes off like wildfire and it makes enough for your dreams to succeed."

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